Requests for service are monitored Monday through Friday during the hours of 8:00 a.m. to 4:00 p.m. We ask that you please be patient and give our staff time to look into your request.
IMPORTANT NOTE: This form SHOULD NOT be used to report emergencies.
For Public Works emergencies During Normal Business Hours, please call (727) 835-0969.
For Utilities (Water & Sewer) emergencies During Normal Business Hours, please call (727) 816-1900, option 1.
For emergencies Outside of Business Hours, please contact (727) 816-1919.
For life threatening emergencies, please dial 911.
List of Service Request Types Available Through Online Submission
- Roadway Maintenance – potholes, road striping, sight obstructing vegetation in public right-of-way.
- Object/Debris on Roadway
- Broken/Damaged Sidewalks
- Storm Drain and Swale Maintenance
- Playground Equipment Repair
- City Park/Dog Park Repairs or Maintenance
- City Easement Maintenance
- Missing or Damaged Street Signs
- Missing or Damaged Traffic Signs
- Down Tree Limbs or Trees on City Property
Please DO NOT use this form to report problems/complaints for any roads with a State or County Road Designation (U.S. Highway 19, Ridge Road, Little Road, etc.). State Roads fall under the jurisdiction of the Florida Department of Transportation (FDOT). FDOT District 7 (West Central Florida) can be reached at 800-226-7220. County Roads fall under the jurisdiction of Pasco County. Pasco County Road and Bridge can be reached at (727 ) 834-3611.
Illegal Dumping or Illicit Discharge?
If you see any form of illegal dumping or illicit discharge into the City’s Stormwater System, please contact the City of Port Richey Code Enforcement office immediately at (727) 758-7469
Confidentiality and Public Records: Any information included is not confidential and is subject to Public Record Laws of the State of Florida and will be provided upon request. Any information included cannot be deleted or retracted once submitted.